体验数字技术:在医疗保健中感到安全的重要性 - - 一个定性参与式设计
Peter Minartz1, Carmen Vondeberg1, Laura Obert1
1Forschungsbereich Versorgungs- und Implementierungsforschung, Fliedner Fachhochschule Düsseldorf, Düsseldorf, Germany.
概括
对于采用数字健康技术而言,感知安全至关重要. 了解用户需求和控制方面可以提高医疗保健各级的接受和实施.
科学领域:
- 医疗保健技术 技术 医疗保健 技术
- 数字健康数字健康
- 人与计算机的交互
背景情况:
- 数字技术越来越多地融入医疗保健系统.
- 感知到的安全性是它们接受和实施的关键决定因素.
- 之前的研究往往缺乏参与式方法和对安全需求的全面看法.
研究的目的:
- 综合探索与医疗保健中的数字技术安全感相关的需求,影响因素和结果.
- 纳入参与式方法,赋予接收者,提供者和专家权力.
- 扩大对感知安全的理解,超越数据安全.
主要方法:
- 定性,探索和参与的方法.
- 五个基于指南的重点小组研讨会探索电子健康记录 (EHR),机器人,人工智能 (AI),智能家居和智能医院技术.
- 使用诱导程序进行内容分析,重点关注参与和协作.
主要成果:
- 感知安全显著影响思想,情绪和行为,直接影响技术的接受.
- 安全的需求和影响因素因环境而异,而"控制"是一个普遍重要的方面.
- 数字技术通常被认为是医疗保健提供者的补充,而不是替代品.
结论:
- 感知到的安全性是成功实施数字健康技术的关键因素.
- 在个人,组织和社会层面全面了解安全需求是必不可少的.
- 赋予所有利益相关者权力,包括医疗保健接受者和提供者,对于积极的结果至关重要.
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