通过实时反在创新的模拟中提升药学学生的沟通技巧
Cheng-Yi Chao1, Tsung-Kun Lin2, Nai-Yung Hung3
1Department of Pharmacy Practice, Tri-Service General Hospital, Taipei, Taiwan; Graduate Institute of Digital Learning and Education, National Taiwan University of Science and Technology, Taipei, Taiwan; Empower Vocational Education Research Center, National Taiwan University of Science and Technology, Taipei, Taiwan; School of Pharmacy, National Defense Medical Center, Taipei, Taiwan.
基于模拟的实时反培训显著提高了学生药剂师的电话沟通技能. 这种方法提高了远程医疗互动中的专业性和能力.
科学领域:
- 药房 教育 教育 药房 教育
- 沟通技巧培训 培训 沟通技巧培训
- 远程医疗服务是远程医疗服务.
背景情况:
- 有效的沟通对于学生药剂师至关重要,特别是在远程医疗.
- 基于模拟的方法被用来提高电话沟通技巧.
研究的目的:
- 为了比较三个基于模拟的教学方法,以提高药学学生的电话沟通技巧.
- 为了评估实时反对后模拟反射的影响.
主要方法:
- 一项准实验性研究涉及114名学生药剂师,分为三个组:标准模拟教学方法 (STM),修改的STM (MSTM) 和具有实时反的MSTM (MSTM+RTF).
- 参与者参与了与药房相关的模拟电话查询.
- 通过验证的问卷和定性主题分析来评估绩效.
主要成果:
- 与STM和MSTM组相比,MSTM+RTF组在关键通信指标上表现明显更好.
- 在通话时间记录,呼叫者识别,提供响应时间和询问后续问题方面注意到了改进.
- 定性数据表明,通过实践和反,减少了焦虑,增强了沟通技巧和专业精神.
结论:
- 具有实时反的MSTM对于培养学生药剂师的电话沟通技能是优越的.
- 在模拟中整合实时反,重复和反思可以提高沟通能力.
- 需要进一步研究最佳的模拟设计和在临床实践中长期保留技能.
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