工作场所的侵略行为 - - 年轻护士的经历:初步研究
Renata Mroczkowska1, Wiktoria Piejko2, Bogusława Serzysko3
1University of Opole, Opole, Poland (Institute of Health Sciences).
Medycyna pracy
|May 8, 2025
概括
年轻护士经常面临工作场所的攻击,特别是来自同事的攻击,这通常与成年主义有关. 这显著影响了工作满意度,并增加了护士考虑改变工作的可能性.
科学领域:
- 职业健康 职业健康 职业健康
- 护理学研究 护理学研究
- 工作场所心理学 工作场所心理学
背景情况:
- 工作场所的攻击性是护士的重大职业危险,导致高压力和情绪紧张.
- 年轻的护士,定义为那些经验≤5年的护士,特别容易受到工作场所的攻击.
- 了解影响对早期职业生涯护士的攻击的原因和因素对于改善医疗保健环境至关重要.
研究的目的:
- 确定年轻护士在工作场所遇到的攻击的主要原因,动机和影响因素.
- 调查早期职业生涯护士所经历的侵略的普遍性和形式,包括成年主义.
- 分析侵略和成年主义对工作满意度和职业意图的影响.
主要方法:
- 在波兰的西里西亚地区,向105名护士提供了包含21个问题的专有问卷,这些护士的经验不超过5年.
- 数据收集发生在2023年1月18日至5月30日期间,利用社交媒体进行招聘.
- 这项研究侧重于经历过的工作场所攻击的频率,类型,原因和影响.
主要成果:
- 百分之百的受访护士报告说,他们经历过工作场所的攻击,主要来自同事 (41.90%) 和患者 (34.29%).
- 72.38%的护士报告了成年主义 (基于年龄/职位的歧视),与高级护士的攻击性增加和工作满意度下降有关.
- 侵略性,特别是成年主义,对工作满意度产生负面影响,并增加了护士考虑改变工作的可能性 (71.43%).
结论:
- 职业生涯早期的护士经常经历工作场所的侵略,包括成年主义和横向的侵略,导致工作满意度下降.
- 常见的侵略形式包括工作场所的阻碍,缺乏支持,侮辱和大喊大叫.
- 建议实施冲突管理培训,心理支持和指导计划,以改善工作条件并减少员工流动.
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