护理工作人员如何应对数字"技能差距":从政策到实践的问题和机遇
Grace Whitfield1, Erika Kispeter2, Kate Hamblin1
1ESRC Centre for Care, CIRCLE (Centre for International Research on Care, Labour and Equalities), University of Sheffield, Sheffield, United Kingdom.
Frontiers in sociology
|May 9, 2025
概括
在护理中采用数字技术受到系统设计的阻碍,而不是工人的技能. 专注于技能忽视了护理工作者.
科学领域:
- 数字健康数字健康
- 医疗保健服务研究 医疗服务研究
- 社会护理 社会护理 社会护理
背景情况:
- 全球护理系统面临着招聘和留住劳动力的挑战.
- 在英格兰,数字技术被推广为有效提供护理的解决方案.
- 政策话语往往强调劳动力的数字技能,以采用技术.
研究的目的:
- 探索护理工作人员与数字技术的经验.
- 了解员工对技术使用和所需技能的看法.
- 调查影响社会护理环境中采用技术的因素.
主要方法:
- 定性案例研究研究.
- 涉及七个社会护理提供者组织.
- 包括62名护理人员的采访和基于工作的观察.
主要成果:
- 技术采用更多地受到技术类型,工作角色和提供者类型的影响,而不是工人的技能.
- 支持性学习环境有助于技术使用.
- 系统和设备功能问题阻碍了采用.
结论:
- 关于数字技能,政策假设和劳动力现实之间存在分歧.
- 同行支持是有价值的,但往往受到时间和资源的限制.
- 技术设计,不仅仅是劳动力技能,显著影响采用.
- 目前的方法忽视了护理工作者在管理技术限制方面的适应能力.
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