通过基于近距离的员工分配,改善了医院内运输时间
Christopher Sun1,2, Martin S Copenhaver3,4, Ana Cecilia Zenteno Langle2
1Telfer School of Management, University of Ottawa, Ottawa, Canada.
概括
一个新的基于近距离的系统通过减少延误和不必要的旅行时间,提高了医院患者运输效率. 电子健康记录的这种增强优化了运送任务,而不需要更多的员工.
科学领域:
- 医疗保健 运营 研究 研究 研究
- 医疗信息学 医疗信息学
- 物流管理物流管理
背景情况:
- 医院内患者运输对于医院运营和患者护理至关重要.
- 运输延误是一个重大挑战,影响效率和患者体验.
- 现有的系统往往导致运输商对请求的分配效率低下.
研究的目的:
- 开发和评估基于近距离的运送器到请求分配系统.
- 提高医院内患者运输服务的效率.
- 为了减少运输延误和优化资源分配.
主要方法:
- 利用离散事件模拟来设计和优化分配系统.
- 在电子医疗记录系统中实施了基于近距离的优先级增强.
- 进行了一项观察性研究,将对照期与干预期进行比较,分析完成时间和延迟.
主要成果:
- 基于近距离的系统减少了调整后的5.0%的运输请求完成时间.
- 运输量相对减少了16.0%,超过了45分钟的目标.
- 这些改进在没有增加员工数量的情况下实现.
结论:
- 基于近距离的分配系统有效地提高了医院内患者运输效率.
- 减少请求之间的旅行时间是干预成功的关键.
- 该系统与电子健康记录的原生集成有助于采用.
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