库布勒-罗斯悲伤模型的五个阶段:以人为中心的健康信息学框架
Amanda L Joseph1,2, Helen Monkman1
1School of Health Information Science, University of Victoria, Canada.
Studies in health technology and informatics
|May 13, 2025
概括
库布勒-罗斯悲伤模型的五个阶段 (KR模型) 为以人为中心的健康信息学提供了宝贵的见解. 尽管具有潜力,但KR模型在医疗保健技术设计和用户体验研究中未得到充分利用.
科学领域:
- 医疗信息学 医疗信息学
- 人与计算机的交互
- 心理学 心理学 心理学
背景情况:
- 库布勒 - 罗斯悲伤模型的五个阶段 (KR模型) 为理解痛苦事件期间的认知情感处理提供了一个框架.
- 以人为中心的健康信息学旨在设计和实施能够有效解决用户需求和体验的医疗保健技术.
- 了解用户的情绪反应对于在医疗保健环境中成功采用技术至关重要.
研究的目的:
- 检查KR模型在医疗保健技术设计,评估和实施中的应用.
- 确定KR模型是否指导了患者,医生,护士或护理人员的用户体验 (UX) 活动.
- 突出KR模型在健康信息学中的人类经验上下文化方面的不足.
主要方法:
- 使用范围审查方法来系统地搜索和综合现有文献.
- 审查的重点是应用KR模型在医疗保健技术领域的研究.
- 分析包括检查KR模型在用户体验活动中的使用,例如人格创建和旅程映射.
主要成果:
- 在医疗保健领域,KR模型已经证明了各种应用和用途.
- 有证据表明,KR模型的使用有限,用于指导健康信息学中的特定用户体验活动.
- KR模型在医疗技术中对复杂的人类经验进行上下文化方面的潜力在很大程度上仍未得到充分利用.
结论:
- KR模型是以人为中心的健康信息学的一个有价值的,尽管未被充分利用的启发式模型.
- 将KR模型更全面地集成到UX研究中,可以增强以患者和提供者为中心的技术设计.
- 建议对KR模型进行进一步的研究和应用,以改善医疗保健技术的以人为中心性.
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