加拿大护理人员对语音识别技术的负面看法
Desmond Hedderson1, Karen L Courtney1, Helen Monkman1
1School of Health Information Science, University of Victoria, Victoria, BC, Canada.
Studies in health technology and informatics
|May 13, 2025
概括
护理人员表现出对语音识别技术的负面态度,原因是过去的问题和所感知的缺点. 在培训期间展示技术的实用性可以提高接受度和成功实施健康信息技术.
科学领域:
- 卫生信息技术 信息技术
- 人与计算机的交互
- 紧急医疗服务 紧急医疗服务
背景情况:
- 卫生信息技术 (HIT) 的实施是复杂的,容易失败.
- 用户的抵抗,特别是对技术的负面态度,构成了一个重要的障碍.
- 了解这些负面态度对于成功采用HIT至关重要.
研究的目的:
- 识别和分类护理人员对语音识别技术的负面态度.
- 为制定HIT在紧急医疗服务中的有效实施策略提供信息.
主要方法:
- 采用混合方法的方法,结合了调查和半结构面试与护理人员.
- 用定性数据分析来识别用户态度中反复出现的主题.
主要成果:
- 消极态度的五个关键主题出现了:以前的糟糕实施,技术作为拐杖,技术过载,对个人技术的熟悉,以及感知到缺乏益处.
- 这些态度凸显了护理人员对语音识别技术的具体担忧.
结论:
- 解决负面态度对于在护理人员中成功实施HIT至关重要.
- 早期教育和展示技术的实际好处等策略可以减轻抵抗.
- 需要进一步的研究来探索最佳的实施方法.
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