探索医疗保健提供者的性别偏好及其对患者满意度的影响
Felician Andrew Kitole1, Zaiba Ali2, Jiayi Song3
1Department of Economics, Mzumbe University, Morogoro P.O. Box 5, Tanzania.
Healthcare (Basel, Switzerland)
|May 14, 2025
概括
患者的性别偏好影响了满意度,女性倾向于同情,男性倾向于手术. 解决刻板印象和提高负担能力是提高以患者为中心护理的关键.
科学领域:
- 医疗保健管理的管理
- 医疗保健服务研究 医疗服务研究
- 卫生社会学 卫生社会学
背景情况:
- 患者满意度对于改善医疗保健质量至关重要.
- 对医疗保健提供者的性别偏好受文化规范和观念的影响.
- 了解这些偏好对于优化患者提供者关系和护理准入至关重要.
研究的目的:
- 调查坦桑尼亚医疗保健提供者的患者性别偏好.
- 分析这些偏好对患者满意度的影响.
- 确定影响性别偏好和满意度水平的决定因素.
主要方法:
- 一项涉及坦桑尼亚五个卫生中心240名受访者的横截面研究.
- 使用多变量试验模型 (MPM) 分析性别偏好 (男性,女性,两者) 和它们的决定因素.
- 使用有序逻辑模型 (OLM) 评估患者满意度.
主要成果:
- 女性提供者更喜欢同情 (58.30%) 和亲密护理 (50.00%);男性更喜欢手术 (50.00%) 和IT角色 (41.70%).
- 专业性 (0.75) 和沟通 (0.70) 显著提高了满意度.
- 男性提供者偏好与更高的满意度有很强的相关性 (0.84);保险 (0.32) 增加了满意度,而咨询费 (-0.26) 降低了它.
结论:
- 医疗保健系统应该为所有提供者提供技术和关系技能,无论性别如何,以抵消刻板印象.
- 文化敏感的护理实践是必不可少的,承认影响患者偏好的社会规范.
- 推促进负担能力,保险覆盖和整合患者对性别偏好的反的政策是以患者为中心的护理.
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