衡量药品监管机构的多维声誉:开发和验证面向公众的规模
1College of Pharmacy, Hanyang University, Ansan, Republic of Korea.
Frontiers in medicine
|May 15, 2025
概括
一个新的调查工具衡量公共机构的声誉,重点关注业绩,程序和技术能力. 这个工具有助于评估公众对像韩国药品监管机构这样的机构的看法.
科学领域:
- 公共管理 公共管理
- 调查方法 调查方法
- 声誉管理 声誉管理
背景情况:
- 公共机构的声誉对于理解行为至关重要.
- 现有的措施缺乏对公共调查的标准化.
- 需要一个经过验证的工具来评估多维机构声誉.
研究的目的:
- 为广大公众开发和验证一个调查工具.
- 测量公共机构的多维声誉.
- 专注于韩国药品监管机构.
主要方法:
- 调查项目是从文献和专家审查中开发的.
- 通过对1000名韩国人的人口调查进行验证.
- 探索性因子分析和假设测试用于有效性.
主要成果:
- 一个三维的声誉结构出现了:性能,程序和技术能力.
- 在这项研究中,道德不是一个独特的维度.
- 高内部一致性 (克朗巴赫α 0.870.91) 和构造有效性得到证实.
结论:
- 公共机构的声誉是多维的,包括业绩,程序和技术能力.
- 声誉管理策略应整合这些关键维度.
- 开发的工具为评估公共机构声誉提供了可靠的工具.
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