父母打电话给办公时间外的帮助电话的动机:定性研究
Liv Borch-Johnsen1,2,3, Fredrik Folke2,3,4, Marianne Sjølin Frederiksen5
1Department of Pediatrics and Adolescent Medicine, Copenhagen University Hospital - Amager and Hvidovre, Copenhagen, Denmark.
Journal of medical Internet research
|May 15, 2025
概括
父母在照顾生病的孩子时的不确定性导致了对医疗热线的呼叫. 有效的电话分类授权父母,使他们能够管理他们的孩子.
科学领域:
- 儿科医疗保健服务 儿科医疗保健服务
- 紧急医疗 紧急医疗
- 父母的健康素养 父母的健康素养
背景情况:
- 幼儿经常患病,造成家长的痛苦和高紧急医疗利用率.
- 了解家长的担忧对于制定健康寻求决策的支持性干预措施至关重要.
研究的目的:
- 调查父母联系医疗热线的原因.
- 在帮助电话电话中检查家长的期望.
- 评估电话分拣后父母情况的变化.
主要方法:
- 进行了半结构化采访,39名家长联系了丹麦一个非营业时间的医疗热线.
- 利用布朗和克拉克的六步主题分析来进行定性数据解释.
主要成果:
- 父母对症状评估的不确定性导致了压力和灾难性思维.
- 父母寻求医疗保健专业人员的验证和共同责任.
- 有能力和有同情心的电话分拣使父母有能力在家里管理孩子.
结论:
- 父母的不确定性和需要放心是联系医疗热线的关键驱动因素.
- 电话咨询可以有效地支持家长在家里管理生病的孩子.
- 改善症状分化和使儿童疾病正常化的干预措施可以减少对医疗保健服务的依赖.
相关概念视频
Bystander Effect
9.5K
The discussion of bullying highlights the problem of witnesses not intervening to help a victim. This is a common occurrence, as the following well-publicized event demonstrates. In 1964, in Queens, New York, a 19-year-old woman named Kitty Genovese was attacked by a person with a knife near the back entrance to her apartment building and again in the hallway inside her apartment building. When the attack occurred, she screamed for help numerous times and eventually died from her stab wounds.
9.5K
Parental Care
11.3K
Many animals exhibit parental care behavior, including feeding, grooming, and protecting young offspring. Parental care is universal in mammals and birds, which often have young that are born relatively helpless. Several species of insects and fish, as well as some amphibians, also care for their young.
11.3K
Obedience
32.6K
According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...
32.6K
Case Studies
11.5K
There are many research methods available to psychologists in their efforts to understand, describe, and explain behavior and the cognitive and biological processes that underlie it.
11.5K
Influence of Parents and Peers on Identity
34
Adolescence is a pivotal period of identity formation, during which individuals begin to answer questions central to their sense of self, such as "Who am I?" and "Who do I hope to become?" Both parents and peers play critical roles in guiding adolescents through this complex developmental phase.
Parental Influence on Identity Development
Parents serve as primary guides and managers in an adolescent's life, offering support instrumental in decision-making and personal growth....
Parental Influence on Identity Development
Parents serve as primary guides and managers in an adolescent's life, offering support instrumental in decision-making and personal growth....
34
Types of Reports III: Telephone and Verbal Reports
693
Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
Here's an overview of each type:
Telephone Orders
693


