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让弱势用户群体参与电子健康设计:设计师的观点
Sari Kujala1, Kaisla Kasteenpohja1, Elizabeth M Borycki2
1Department of Computer Science, Aalto University, Finland.
Studies in health technology and informatics
|May 17, 2025
概括
为每个人设计电子卫生系统是具有挑战性的,特别是对于弱势群体. 了解和解决可访问性需求对于包容性电子健康设计至关重要.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 医疗信息学 医疗信息学
背景情况:
- 为不同人群设计电子卫生系统面临重大挑战.
- 易受伤害的用户群体 (例如,老年人,低收入人士,农村居民) 需要在电子健康设计中特别考虑.
- 将用户需求纳入电子健康开发是系统有效性和采用至关重要的.
研究的目的:
- 探索电子健康应用程序的设计者如何解决用户的需求和要求.
- 确定使电子卫生系统可供更广泛的用户,特别是弱势群体使用的挑战.
主要方法:
- 与电子健康应用程序设计者的定性访谈研究.
- 专注于了解将用户需求和要求纳入设计的过程.
主要成果:
- 设计人员面临的挑战是满足所有潜在的电子健康用户的多样化需求.
- 了解弱势群体独特的可访问性要求对于包容性设计至关重要.
- 当前的电子健康设计实践可能无法充分满足所有用户群体的需求.
结论:
- 电子卫生系统的设计必须优先考虑包容性和弱势群体的可访问性.
- 需要进一步的研究和开发,以克服电子健康可访问性的障碍.
- 建议采用以用户为中心的设计方法,特别针对可访问性.
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