设计一个多个利益相关者的干预,以便在倦怠后返回工作. 一个参与式的方法
Eva Geluk1, Remco Lenstra2, Bart Cambré2,3
1Antwerp Management School, Antwerp, Belgium. eva.geluk@ams.ac.be.
Journal of occupational rehabilitation
|May 17, 2025
概括
这项研究开发了一种新的返回工作 (RTW) 干预燃烧,整合个人和组织策略. 该联合创建的计划旨在减少病假并改善可持续的RTW结果.
科学领域:
- 职业健康 职业健康 职业健康
- 工作场所心理学 工作场所心理学
- 干预设计 干预设计
背景情况:
- 倦怠经常导致延长病假和劳动力退出.
- 燃烧后返回工作 (RTW) 后出现高复发率.
- 当前的RTW干预往往忽视了关键的组织因素,主要关注个人恢复.
研究的目的:
- 开发一种新的,多利益关方的RTW干预,用于燃烧.
- 将个人和组织战略整合到干预中.
- 用一种参与式的,代式的设计过程来开发干预措施.
主要方法:
- 在双钻框架内采用设计思维方法.
- 采用了参与各种利益相关者 (员工,监督者,人力资源,职业健康) 的共同创作方法.
- 进行了代的参与,原型和改进周期,并进行了形成性的可用性测试.
主要成果:
- 开发了一个由三个组成部分组成的干预措施:一个中立的RTW促进者角色与培训,一个结构化的逐步RTW过程 (RTW前后阶段) 和一个支持工具箱 (对话卡,数字监控工具).
结论:
- 证明了多利益相关者,以设计为导向的方法对RTW干预开发的可行性.
- 参与式设计过程确保与现实工作场所需求保持一致.
- 该干预措施有望减少倦怠复发并支持可持续的RTW;进一步的有效性评估是合理的.
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