一项关于评估患者对国家结核病消除计划服务的满意度的研究,印度艾哈迈达巴德
Rujul Shukla1, Sahil Solanki2, Viral Dave2
1Department of Community Medicine, Ananya College of Medicine and Research, Gandhinagar, Gujarat, India.
概括
印度患者对结核病治疗服务的满意度总体很高 (86%). 在公共和私人设施之间,满意度在沟通和可访问性等关键领域有很大差异,影响了治疗遵守.
科学领域:
- 公共卫生 公共卫生
- 传染性疾病 传染性疾病
- 医疗保健的质量 医疗保健的质量
背景情况:
- 印度面临着全球最高的结核病 (TB) 负担.
- 患者满意度对于评估医疗保健质量至关重要,影响治疗遵守和结果.
- 国家结核病消除计划 (NTEP) 旨在改善结核病护理.
研究的目的:
- 评估患者对根据NTEP提供的与治疗有关的服务的满意度.
- 在结核病护理途径中确定影响患者满意度的因素.
主要方法:
- 在艾哈迈达巴德市政公司进行了一项基于社区的横截面研究.
- 200名来自公共 (63%) 和私人 (37%) 设施的结核病患者使用PSQ-18问卷进行了调查.
- 概率与大小成比例的抽样确保了代表性的参与者选择.
主要成果:
- 总体而言,患者对NTEP服务的满意度为86%.
- 在公共 (86.5%) 和私人 (85.1%) 设施中,满意度略高.
- 治疗遵守率高达91.5%;一般满意度,沟通,医生的时间和可访问性显著影响了遵守.
结论:
- 在公共和私人医疗机构之间,患者满意度存在显著差异.
- 具体领域,如总体满意度,沟通,与医生的时间和可访问性是治疗合规性的关键驱动因素.
- 在公共部门和私营部门改善这些领域可以提高结核病治疗的坚持和结果.
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