评估患者对远程医疗利用的流行后感知:一个范围审查
Faith Ogini1, Rashidat Elesho1, Mary Awuonda1
1Howard University College of Pharmacy, Washington, DC, USA.
概括
尽管使用率下降,但患者对远程医疗的满意度在流行后仍然很高. 关键障碍包括沟通问题和缺乏体检,突出需要未来的远程医疗研究和优化.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 患者体验 患者体验
背景情况:
- 在疫情期间,远程医疗的采用激增,现有的研究专注于其即时性能.
- 在了解疫情后的时代远程医疗服务的持续患者满意度和利用方面存在差距.
研究的目的:
- 评估患者对远程医疗的满意度,接受度和利用度在后流行时期.
- 确定影响远程医疗使用的持久障碍和新型因素.
- 建议未来的研究方向,以优化远程医疗.
主要方法:
- 对2022年1月至2024年1月期间发表的研究进行系统性文献综述.
- 搜索的数据库包括PubMed和Scopus.
- 应用了包含/排除标准和PRISMA指南来选择17篇相关文章.
主要成果:
- 观察到患者对远程医疗的持续满意度,以及流行后利用率的初始下降.
- 常见的担忧包括患者与医生的沟通,体检的局限性,以及对不太严重的疾病偏好远程医疗.
- 缺乏先前经验,治疗时间,信任减少和不熟悉被确定为非传统障碍.
结论:
- 远程医疗仍然是医疗保健服务的重要组成部分,超越了疫情.
- 进一步的研究对于解决患者的感知,反复出现的障碍和新出现的因素至关重要.
- 为更广泛的访问类型优化远程医疗是未来发展的关键领域.
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