远程医疗在儿科 - 接受和满足父母的观点
Sarah Heimbuch1,2, Luisa Tischler1,2, Angelika Beyer1,3
1Institut für Community Medicine, Abteilung Versorgungsepidemiologie und Community Health, Universitätsmedizin Greifswald, Greifswald, Germany.
概括
父母高度接受远程医疗为儿科护理,发现它有用和方便. 这项技术改善了对专家的访问,并减少了旅行负担,尽管有些人希望更多的身体互动.
科学领域:
- 儿科医疗保健 儿科医疗保健
- 远程医疗远程医疗
- 数字健康数字健康
背景情况:
- 农村地区在获得专门的儿科护理方面面临限制.
- 远程医疗为在家附近提供医疗保健提供了一个解决方案.
- 在服务不足的地区建立了区域电话儿科网络 (RTP-Net).
研究的目的:
- 为了评估家长的接受度和对远程儿科网络的评估.
- 从家长的角度了解远程医疗在儿科护理中的感知好处和缺点.
- 评估远程医疗的潜力,以补充现有的儿科医疗保健服务.
主要方法:
- 一种混合方法的方法,结合了标准化问卷和电话采访.
- 在RTP-Net项目中从儿科患者的家长那里收集的数据 (观察期:02.2021-03.2023).
- 来自11个电话采访的定性数据被转录和分类;138个问卷被分析.
主要成果:
- 父母接受度很高:74.5%的人认为远程医疗有帮助,88.1%的人认为它可以补充未来的儿科护理.
- 关键的好处包括节省时间/距离,获得专业的专业知识,并减少等待时间.
- 人们对缺乏医生与患者之间的身体接触表示担忧.
结论:
- 家长表现出对儿科远程医疗服务的强烈信任和接受.
- 远程医疗有效地减少了与旅行和等待时间相关的家长负担,提高了对专家的访问.
- 提高家长的满意度需要对咨询结果进行明确的沟通,尤其是在医生对医生的咨询后.
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