人工智能聊天机器人作为植入式牙科信息的来源:公众的有效性和可靠性评估
Tahani Mohammed Binaljadm1, Ahmed Yaseen Alqutaibi1,2, Esam Halboub3
1Department of Substitutive Dental Sciences (Prosthodontics), College of Dentistry, Taibah University, Al Madinah, Saudi Arabia.
European journal of dentistry
|May 20, 2025
概括
这项研究评估了人工智能聊天机器人 (GPT-3.5,Gemini,Copilot) 对于植入式牙科常见问题. 虽然可靠,但它们的准确性各不相同,这凸显了在患者信息传递中需要改进人工智能反应的需要.
科学领域:
- 人工智能在牙科中的应用
- 聊天机器人技术评估
- 患者信息系统患者信息系统
背景情况:
- 人工智能聊天机器人越来越多地用于健康信息.
- 需要评估人工智能聊天机器人的准确性,用于特殊领域,如植入式牙科.
- 患者对于牙科植入物查询的容易获取的信息的依赖.
研究的目的:
- 评估来自GPT-3.5,Gemini和Copilot聊天机器人的响应的可靠性和有效性.
- 为了评估聊天机器人的表现,在植入式牙科中经常问的问题 (FAQ).
- 确定当前人工智能聊天机器人是否适合提供有关牙科植入物的患者信息.
主要方法:
- 通过API向三个聊天机器人 (GPT-3.5,Gemini,Copilot) 提出了二十个植入式牙科常见问题.
- 两名假牙顾问使用五分利克尔特尺度对答案的有效性 (低和高值) 和可靠性进行了评估.
- 统计分析包括沙皮罗-威尔克测试和弗里德曼双向ANOVA,用于比较聊天机器人的反应.
主要成果:
- 所有聊天机器人经常建议咨询牙科专业人员.
- 响应有效性在低值测试下高,但在高值测试下低;Copilot得分最高.
- 所有聊天机器人的可靠性都很高,Gemini展示了完美的一致性.
结论:
- 人工智能聊天机器人为植入式牙科常见问题提供一致和一般有效的答案,但其准确性有显著的变化.
- 虽然可靠性很高,但聊天机器人的有效性,特别是在严格的标准下,仍然有限.
- 提高人工智能响应的准确性和全面性对于在患者对牙科植入物的教育中有效使用至关重要.
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