患者对音频牙科在COVID-19期间应急分组的有效性的看法
Shaymaa Abdulreda Ali1, Sahar Alaji1, Ayah Abdallah Alqaisi1
1Hamad Medical Corporation, Doha, Qatar*Correspondence: Shaymaa Abdulreda Ali.
Qatar medical journal
|May 21, 2025
概括
在COVID-19封锁期间,音频牙科提供了必要的牙科护理,大多数患者对远程服务感到满意. 满意度与分拣结果有关,而不是牙医经验.
科学领域:
- 口腔健康 口腔健康
- 远程医疗远程医疗
- 公共卫生 公共卫生
背景情况:
- 随着COVID-19大流行,全球各地的封锁令牙科服务中断.
- 远程牙科作为远程牙科护理和减少住院次数的解决方案而出现.
- 音频牙科,一种远程牙科模式,在疫情期间在卡塔尔实施.
研究的目的:
- 评估患者对音频牙科的看法,以应对牙科紧急情况.
- 在大流行期间确定影响患者对音频牙科满意度的因素.
主要方法:
- 352名参与者的回顾性,横截面电话调查.
- 使用了关于音频牙科经验的经过验证的封闭式问卷.
- 分析了牙问题的影响,牙医经验,以及对满意度的分类决策.
主要成果:
- 在有用性,交互质量,易用性,可靠性和护理质量方面报告的高患者满意度.
- 35.3%的人认为他们的牙问题没有得到改善; 31.2%的人错过了身体接触.
- 满意度受选结果的影响:椅子旁推 (89.8%) > 远程管理 (80.4%或75.4%).
结论:
- 在COVID-19封锁期间,音频牙科有效地维持了口腔健康服务.
- 患者满意度很高,但在某些条件下无法立即改善,可能会受到影响.
- 选结果,而不是患者或牙医人口统计数据,是满意度的主要驱动因素.
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