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护士领导人的人际沟通能力 护士领导人的人际沟通能力
Petra Kämäräinen1, Leena Mikkola2, Anu Nurmeksela1
1Department of Nursing Science, University of Eastern Finland, Kuopio, Finland.
Nursing research
|May 21, 2025
概括
护士领导者认为人际沟通能力包括信息,关系,任务和道德维度. 了解这种能力对于保留护士和确保高质量的患者护理至关重要.
科学领域:
- 护理领导力 护理领导力
- 医疗保健通讯 医疗保健通讯
- 组织行为 组织行为
背景情况:
- 有限的研究存在于护士领导人的人际沟通能力.
- 这种能力与提高护士工作满意度,参与度和减少倦怠度有关.
研究的目的:
- 探索和描述护士领导者对人际沟通能力的看法.
- 确定护理领导力中有效沟通的关键组成部分和特征.
主要方法:
- 在芬兰进行的定性描述性研究 (2024年2月至4月).
- 21名护士领导参加.
- 抽象内容分析,结合演和归纳方法,以人际沟通能力理论为指导.
主要成果:
- 确定了护士领导人人际沟通能力的四大类:信息,关系,任务和道德原则.
- 在这些主要类别中发现了27个子类别.
- 人际沟通能力理论的认知,行为和情感方面是显而易见的.
结论:
- 护士领导者的人际沟通能力是复杂的和适应性的,包括道德原则.
- 研究结果增强了对护理领导力必不可少的沟通技能的理解.
- 对沟通能力的全面掌握对于护士的保留和优质护理至关重要,需要进一步研究.
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