医疗保健工作者对医疗错误的看法:在约旦一家三级医院进行的横截面研究
Rania Ali Albsoul1,2, Muhammad Ahmed Alshyyab3, Luay Abdallah4
1Department of Family and Community Medicine, School of Medicine, The University of Jordan, Amman, Jordan.
概括
约旦的医疗保健工作者将人为错误,资源限制和沟通失败作为医疗错误的关键原因. 他们认为,错误披露和员工培训对于提高患者安全和减少不良事件至关重要.
科学领域:
- 医疗保健管理的管理
- 患者安全研究 患者安全研究
- 医疗错误分析 医学错误分析
背景情况:
- 患者安全是一个关键的全球公共卫生问题,重点是尽量减少医疗错误,以提高患者的健康和结果.
- 医疗错误带来了重大风险,需要对其原因和医疗保健环境中的贡献因素进行彻底了解.
研究的目的:
- 调查卫生保健工作者对约旦一家三级医院医疗错误的看法.
- 从医疗保健专业人员的角度识别医疗错误的主要原因,感知解决方案和与医疗错误相关的障碍.
主要方法:
- 一项涉及约旦一家三级医院246名医护人员的描述性-分析性,横截面研究.
- 系统的随机抽样被用于参与者选择,通过验证的问卷收集数据.
- 数据分析使用了社会科学统计包 (SPSS) 的描述性和推断性统计数据.
主要成果:
- 人类错误 (38.2%),资源稀缺 (32.5%) 和通信系统故障 (30.0%) 是医疗错误最常被引用的原因.
- 显著的大多数 (78%) 认为披露错误有助于减轻患者的伤害.
- 报告的障碍包括组织文化 (38.2%) 和复杂的报告流程 (28.9%);急救部门被确定为最常见的错误地点.
结论:
- 调查结果提供了对约旦医院环境中的医疗错误经验的见解.
- 为医疗机构和政策制定者推实施减少医疗错误和提高患者安全的策略.
- 强调解决确定的原因和障碍的重要性,以培养安全和优质护理文化的重要性.
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