人类和人工智能驱动的 (非) 社会代理人之间的互动是社会性的吗? 一个范围广泛的审查
1School of Communication, Hong Kong Baptist University, Kowloon, Hong Kong.
Cyberpsychology, behavior and social networking
|May 27, 2025
概括
人工智能 (AI) 代理越来越社会化. 本综述探讨了人与人工智能的交互是否表现出偏社会交互 (PSI),发现PSI往往被误解为人工智能.
科学领域:
- 人与计算机的交互
- 社会心理学 社会心理学
- 人工智能研究 人工智能研究
背景情况:
- 人工智能 (AI) 代理人日益融入日常生活,需要了解他们的社会动态.
- 人工智能代理越来越多地被视为媒体人物,促使对社会性互动 (PSI) 的研究.
- 现有的研究缺乏关于人类与人工智能交互的社会维度的综合证据.
研究的目的:
- 批判性地检查对人类-人工智能代理互动的偏社会概念的适用性.
- 确定与人工智能代理人的互动是否可以准确地归类为偏社会.
- 为理解人类-AI社会动态的理论框架做出贡献.
主要方法:
- 使用了一个范围审查方法.
- 该研究遵循了系统审查和元分析 (PRISMA) 准则的首选报告项目.
- 系统地搜索和综合文献以解决研究问题.
主要成果:
- 调查结果表明,在人类-人工智能环境中,人们倾向于误解偏社会交互 (PSI).
- 误解往往源于被认为的互惠性和社交性,受人工智能的增强互动性的影响.
- 该研究强调了传统的PSI和与AI代理人的互动之间的分歧.
结论:
- 在分析人类-人工智能通信时,偏社会交互 (PSI) 的概念需要在既定的理论界限内仔细应用.
- 未来的研究应该解决将PSI应用于人工智能交互的细微差别,考虑到人工智能代理的独特特征.
- 澄清PSI的概念界限对于推进人类-人工智能交互和人机通信领域至关重要.
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