你有一个分钟吗? 在工作中自我披露的认知和情感后果
Elizabeth N Trinh1, Kathryn E Schertz2, Ethan Kross1
1Stephen M. Ross School of Business, University of Michigan.
Emotion (Washington, D.C.)
|May 27, 2025
概括
工作场所的对话显著影响了情感福祉. 分享积极的信息可以增强联系和能量,而泄漏会降低幸福感并增加反,特别是在发生通信不匹配时.
科学领域:
- 心理学 心理学 心理学
- 组织行为 组织行为
- 沟通研究 沟通研究
背景情况:
- 工作场所的互动很常见,但它们对情感的影响还没有得到充分的研究.
- 了解同事沟通对于员工的福祉和生产力至关重要.
研究的目的:
- 调查工作场所对话对情感福祉的影响.
- 检查信息共享和感知反应如何影响工作能量和联系.
主要方法:
- 两项经验抽样研究 (2021年,2023年) 涉及美国358名工作成年人.
- 利用时间滞后模型分析了26234个对同事互动的观察结果.
- 评估分享动机,感知听众反应和情感结果.
主要成果:
- 分享积极的信息和连接改善了福祉,能量和连接.
- 分享负面信息和泄漏减少了幸福感,增加了反.
- 频繁 (49.2%) 的分享意图和听众响应之间的不匹配导致了不良结果.
结论:
- 工作场所的沟通策略显著影响了情感福祉和生产力.
- 解决沟通不匹配的问题可能会提高员工的体验.
- 进一步的研究应该探索战略信息共享,以优化工作场所的结果.
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