在行动计划上翻转局面:转变跨专业工作场所文化
Sarah Lackey1, Jennifer Bailey, Ben Zaino
1Cone Health, Greensboro, NC, USA.
概括
在康复设施中改善护士和治疗师的合作是患者护理的关键. 一个概念框架在三个月内成功增强了单位文化和关系,证明了它超越护理的有效性.
科学领域:
- 医疗保健管理的管理
- 专业间合作 专业间合作
- 组织心理学 组织心理学
背景情况:
- 住院康复机构的护士和治疗师之间的紧张关系可能会阻碍高质量的患者护理和护理协调.
- 此前试图改善该部门内部这些专业间关系的尝试都没有成功.
研究的目的:
- 解决和改善在住院康复单位的护士和治疗师之间的合作关系.
- 评估状健康概念框架对护士保留的有效性 (c) 在护理之外的临床环境中.
主要方法:
- 单位领导实施基于证据,基于理论的概念框架 (护士保留的状健康概念框架).
- 一个持续改进项目,涉及通过匿名调查和独立观察收集实施前和后的数据.
- 根据框架的概念,计划和实施了行动.
主要成果:
- 在仅仅3个月的时间里,在该单位内观察到显著的积极文化变化.
- 该框架和持续改进过程在加强专业间合作方面被证明是有效的.
- 该方法对于前线领导者来说是可适应和可执行的.
结论:
- 护士保留的Cone Health概念框架 (c) 及其相关的规划流程对于改善护理以外的临床学科的专业间关系和单位文化是有效的.
- 可适应和灵活的方法允许在繁忙的医疗环境中实时解决问题.
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