在社交媒体平台上探索心理健康内容调节和福祉工具:步入分析分析
Zoë Haime1,2, Lucy Biddle1,2,3
1Population Health Sciences, University of Bristol, Bristol, United Kingdom.
JMIR human factors
|May 29, 2025
概括
社交网络网站 (SNS) 努力有效调节心理健康内容,存在诸如冗余资源和阻碍用户安全的"algospeak"等问题. 改进的,以用户为中心的设计和反对于更好的平台调节和福祉支持至关重要.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 社会媒体研究 社交媒体研究
背景情况:
- 社交网络网站 (SNS) 用户遇到心理健康挑战和内容.
- 在SNS上现有的调节系统和用户工具在实施和有效性方面面临着持续的担忧.
研究的目的:
- 在四个社交网站 (Instagram,TikTok,Tumblr,Tellmi) 上使用民族学步行方法,批判性地评估心理健康内容,节制和安全资源.
主要方法:
- 系统的检查清单被用来识别和分析心理健康内容调节,安全和福祉资源在选定的SNS平台.
- 使用专题分析来解释从平台评估中收集的数据.
主要成果:
- 平台在平衡用户安全和内容调节方面表现出不同程度的成功,存在诸如冗余信息,断裂链接和缺乏非美国中心资源等问题.
- 用户教育和对自我调节工具的测试似乎是不够的,平台在心理健康内容的明确指导方针上扎,用户使用"algospeak"来绕过审查证明了这一点.
- 对报告或被报告为心理健康内容的用户的支持没有详细说明,这增加了用户的脆弱性.
结论:
- 制定了初步建议,以加强SNS上的心理健康内容调节和福祉程序.
- 需要更具包容性,以用户为中心的设计,反机制和研究来改善SNS安全和调节功能.
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