在多元文化儿科护理环境中的情感交流:对阿联护士观点的定性研究
Nabeel Al-Yateem1, Fatma Refaat Ahmed2, Wegdan Bani Issa1
1Department of Nursing - College of Health Sciences, University of Sharjah, Sharjah, United Arab Emirates.
Journal of pediatric nursing
|May 31, 2025
概括
由于文化障碍和组织压力,护士在多元文化儿科环境中发现与父母的情感沟通具有挑战性. 加强文化能力培训和人员配置可以改善以家庭为中心的护理.
科学领域:
- 儿科护理 儿科护理
- 跨文化沟通跨文化沟通
- 医疗保健管理的管理
背景情况:
- 多元文化的儿科环境对护士-家长沟通提出了独特的挑战.
- 情感支持是家庭中心照顾的关键,但经常被忽视的方面.
研究的目的:
- 探索护士在多元文化儿科医院环境中与父母进行情感交流的观点.
- 确定影响护士和来自不同背景的家长之间有效情感交流的因素.
主要方法:
- 具有民族学元素的探索性定性设计.
- 与儿科病房的护士进行半结构面试.
- 收集数据的诱导性主题分析.
主要成果:
- 护士与家长的互动主要以任务为导向,情感支持有限.
- 共同的文化背景促进了亲密关系和更深层次的情感参与.
- 文化和语言障碍阻碍了沟通,导致误解.
- 由于工作量和多元文化的复杂性,护士们经历了相当大的情感劳动.
结论:
- 情感沟通是由文化对齐,组织因素和关系所塑造的.
- 系统和文化挑战阻碍了在不同儿科环境中更深层次的情感参与.
- 建议包括文化能力培训,增加员工,并支持护士的情感劳动,以改善护理.
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