患者对急性住院期间护士沟通质量的看法:一项跨部门调查
Kasie Harrison1, Linda Sweet2,3, Kaara Ray B Calma4
1Albury Wodonga Health, Albury, New South Wales, Australia.
Journal of advanced nursing
|June 3, 2025
概括
患者对护士的尊重关怀的评价很高,但希望改善沟通,共同做出决策. 增强护士的能力
科学领域:
- 护理传播 护理传播
- 患者体验 患者体验
- 改善医疗保健质量 改善医疗保健质量
背景情况:
- 患者沟通对于高质量的医院护理至关重要.
- 了解患者对护理沟通的看法对于改善医疗保健结果至关重要.
- 关于患者对澳大利亚急症护理机构护理沟通的看法的研究有限.
研究的目的:
- 测量患者对护士在急性住院期间的沟通和人际交往技能的看法.
- 从患者的角度来看,确定护理沟通中强项和弱项的具体领域.
- 为护士提供有针对性的沟通技能培训的发展提供信息.
主要方法:
- 在澳大利亚维多利亚州进行的描述性横截面研究 (2024年1月至6月).
- 方便抽样从急症病房招募了204名患者.
- 自我报告调查 (护士的沟通评估工具) 以5分级的15项;使用描述性,单变量和逻辑回归分析数据.
主要成果:
- 患者报告说,他们对尊重护理的满意度很高 ("尊重地对待我"",表现出关心和关注").
- 对共享决策方面的评分较低 ("向我介绍我的护理计划"",让我参与决策").
- 后勤回归表明,在住院时间较长的患者中,与问候和共享决策相关的沟通评级较差.
结论:
- 患者认为护理是尊重和关心的.
- 显著需要提高护士的沟通技巧,特别是在共享决策方面.
- 建议医院管理人员和护士学者进行干预,以改善沟通策略,特别是对于长时间住院的患者.
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