在社区药房设置中探索与与年龄有关的听力损失的人进行有效沟通的障碍和促进者的障碍
Shanice Thomas1, Jane Griffiths2, Gabrielle Saunders3
1The University of Manchester Division of Pharmacy and Optometry, Manchester, United Kingdom.
Exploratory research in clinical and social pharmacy
|June 9, 2025
概括
对于年龄相关听力损失的人来说,社区药房的有效沟通至关重要. 药剂师需要加强能力和数字工具,以支持听力障碍患者,促进更好的披露和护理.
科学领域:
- 医疗保健服务研究 医疗保健服务研究
- 患者沟通研究 患者沟通研究
- 老年学是一门学科.
背景情况:
- 人口老龄化增加了与年龄相关的听力损失和多种慢性疾病的患病率.
- 社区药房对于在不同患者群体中安全有效的药物管理至关重要.
- 有效的沟通对于安全的药物使用至关重要,特别是对于有感官障碍的人来说.
研究的目的:
- 探索社区药房中与年龄相关听力损失的人进行有效沟通的障碍和促进因素.
- 确定改善社区药房环境中听力损失患者沟通的策略.
主要方法:
- 与16名药店用户进行的半结构面试报告了与年龄相关的听力损失.
- 焦点小组和采访8社区药剂师在英国.
- 演-诱导框架分析以确定关键主题.
主要成果:
- 环境因素 (工作量,噪音) 和患者不愿透露信息 (尬) 阻碍了沟通.
- 关于助听器在克服沟通障碍方面的有效性存在不同的观点.
- 药剂师需要对听力损失的知识来适应沟通,而患者则希望能够明显地识别感官需求.
结论:
- 药剂师实施听力损失的沟通适应能力需要改进.
- 建议数字干预和可见识别感官需求来促进披露.
- 加强沟通策略是必要的,以确保与年龄相关的听力损失患者安全有效地使用药物.
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