人工智能驱动的资源标志向年轻人使用心理健康同行支持应用程序的可接受性
Bethany Cliffe1,2, Lucy Biddle1,2, Jessica Gore-Rodney3
1Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK.
概括
年轻人发现心理健康应用程序中的人工智能 (AI) 有助于个性化支持,但对其局限性表示担忧. 他们重视人工智能的效率,但强调在数字心理健康工具中人类联系的不可替代的重要性.
科学领域:
- 数字心理健康数字心理健康
- 人与计算机的交互
- 人工智能应用程序 人工智能应用程序
背景情况:
- 在应用程序 (APP) 中,人工智能 (AI) 可以增强个性化的心理健康支持.
- 关于人工智能在年轻人的数字心理健康干预中是否可接受的研究有限.
- 在线同行支持平台为探索AI集成提供了一个背景.
研究的目的:
- 探索人工智能 (AI) 在为年轻人提供数字心理健康同行支持平台中的可接受性.
- 了解用户对人工智能驱动的个性化和资源建议功能的看法.
- 在青少年心理健康应用中识别人工智能的潜在好处和问题.
主要方法:
- 定性研究涉及在线采访12名年轻用户 (16-23岁) 的心理健康应用程序.
- 在与应用程序的AI集成原型交互时使用的大声思考方法.
- 应用反思性的专题分析来识别用户体验中的关键主题.
主要成果:
- 出现了三个主要主题:"对未知的恐惧 - 掌握人工智能"",人工智能可以通过简化流程来帮助节省时间和精力"",人类联系的价值".
- 参与者认识到AI的潜力,通过资源建议提供高效,个性化的支持.
- 人们担心人工智能缺乏类似人类的品质,以及保持真正的人际联系的重要性.
结论:
- 年轻人对心理健康应用程序中的AI开放,以提高效率和个性化,但有保留.
- 人工智能的整合应该增强,而不是取代数字心理健康支持中的人类联系.
- 需要进一步的研究来解决用户的担忧,并优化AI在青少年心理健康技术中的作用.
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