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外科团队成员与外科医生的沟通偏好
Eryn Reeder1, Halley Vora1, Michael Ou2
1Loma Linda University Health, Loma Linda, CA, USA.
The American surgeon
|June 12, 2025
概括
手术团队更喜欢口头沟通,比如面对面的讨论和电话,而不是与外科医生互动的电子方法. 这凸显了加强直接沟通的必要性,以提高患者安全.
科学领域:
- 医疗保健通讯 医疗保健通讯
- 外科手术团队的动力学
- 患者安全研究 患者安全研究
背景情况:
- 高质量的外科护理依赖于有效的多学科团队协调.
- 最佳的患者安全与强大的团队沟通策略密切相关.
- 了解首选的沟通方式对于增强外科团队互动至关重要.
研究的目的:
- 调查手术团队成员和参与手术的外科医生之间的首选沟通方法.
- 确定改善手术部门内团队沟通框架的机会.
- 为优化手术患者护理信息交换的战略提供信息.
主要方法:
- 一项匿名调查分发给了手术科,术后服务和医院管理人员.
- 受访者对与外科医生交流的首选方式进行了排名 (例如,面对面,电话,电子).
- 根据专业角色和部门经验,分析了沟通偏好.
主要成果:
- 面对面和电话沟通在所有受访者群体中排名最高.
- 呼叫器是最不喜欢的通信方式.
- 非临床人员更喜欢面对面的沟通,而不是临床外科医生,他们更喜欢电子邮件.
结论:
- 口头沟通方法通常比电子或非口头道更好,用于与参与手术的外科医生进行互动.
- 当前的通信实践可能会受益于减少电子方法的重视,而有利于直接的互动.
- 需要进一步的研究来评估增强口头沟通框架对患者结果的影响.
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