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为牙科卫生师开发和验证以患者为中心的沟通能力尺度
Da-Eun Kim1, Jong-Hwa Jang1,2
1Department of Public Health Science, Graduate School, Dankook University, Cheonan-si 31116, Republic of Korea.
Healthcare (Basel, Switzerland)
|June 13, 2025
概括
为牙科卫生师开发并验证了一种新的以患者为中心的沟通能力表 (PCCS). 这个工具可靠地衡量沟通技巧,与工作满意度和自我效能有积极的相关性.
科学领域:
- 牙卫生 牙卫生
- 卫生沟通健康沟通
- 心理测量 心理测量 心理测量
背景情况:
- 有效的沟通对于牙科卫生师来说至关重要.
- 需要一个经过验证的工具来评估沟通技巧及其对工作满意度和心理社会因素的影响.
研究的目的:
- 为牙科卫生师开发和验证以患者为中心的沟通能力表 (PCCS).
- 评估沟通技巧,工作满意度和心理社会因素之间的关系.
主要方法:
- 规模开发涉及文献审查,专家评估和初步调查.
- 对400名牙科卫生师进行了在线调查.
- 探索性和确认性因子分析 (EFA/CFA) 和Cronbach的alpha被用于验证.
主要成果:
- PCCS被改进为一个11项级别,有三个子级别:自信,同理心和尊重.
- CFA证实了很好的模型匹配和强大的有效性 (融合和歧视).
- 该尺度表现出高可靠性 (克朗巴赫α=0.862) 和标准有效性.
结论:
- PCCS是评估牙科卫生师沟通技能的有效和可靠的工具.
- 该尺度可用于培训计划和研究,以提高牙科机构的沟通能力.
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