增加政府任务的可信度:通过使用概念绘图来参与利益相关者的瑞典例子
Frida Smith1,2, Katarina Fredriksson3, Katrín Ásta Gunnarsdóttir2
1Technology Management and Economics, Chalmers University of Technology, Gothenburg, Sweden frida.smith@chalmers.se.
BMJ open quality
|June 13, 2025
概括
概念映射 (CM) 促进了癌症康复政策制定的相互学习. 这种方法将利益相关者作为共同创造者,为政府决策提供可操作的见解,并改善康复服务.
科学领域:
- 公共卫生 公共卫生
- 医疗保健服务研究 医疗服务研究
- 康复科学 康复科学 康复科学
背景情况:
- 全球癌症发病率正在上升,瑞典每年约有6.5万例新发病例.
- 高质量,可获得和公平的癌症康复对于改善患者生活质量至关重要.
- 国家卫生和福利局 (NBHW) 在2020年调查了癌症康复服务.
研究的目的:
- 展示NBHW对概念映射 (CM) 的战略应用.
- 促进相互学习,并整合有关癌症康复的不同利益相关者的观点.
- 为改善癌症康复服务提供政策制定提供信息.
主要方法:
- 采用了一种逐步,混合方法的概念映射 (CM) 方法.
- 来自四个小组的118名利益相关者参与了头脑风暴,分类和分类数据.
- 多维缩放和分层集群分析可视化了结果,并举办了两次数字研讨会以参与.
主要成果:
- 118名受访者产生了489个想法,最终形成了一个由67个独特的想法组成的概念地图,分为六个集群.
- 一个"走区"确定了12个被认为是癌症康复最重要和可行的想法.
- 这个过程促进了不同利益相关者之间的共享理解.
结论:
- NBHW成功地将CM用于与政策相关的发展建议,标志着在调查工作中的新应用.
- CM展示了利益相关者共同创作,高参与度和直接利用发现的巨大潜力.
- 该方法为NBHW和利益相关者提供了有价值的学习视角,适用于未来以改进为重点的任务.
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