人工智能在人力资源管理中的特定利益相关方采用:工人代表对关注点,要求和措施的观点
Christine Malin1, Jürgen Fleiß1, Stefan Thalmann1
1Business Analytics and Data Science-Center, University of Graz, Graz, Austria.
Frontiers in artificial intelligence
|June 16, 2025
概括
工作人员 工人 工人
科学领域:
- 人力资源管理 人力资源管理
- 人工智能的人工智能
- 组织行为 组织行为
背景情况:
- 人工智能法规正在不断发展,需要了解人力资源管理 (HRM) 中的利益相关方的观点.
- 目前关于人工智能在人力资源管理方面的研究缺乏工人代表的见解.
- 了解这些观点对于有效的AI采用和监管至关重要.
研究的目的:
- 调查工人代表对人工智能在人力资源管理中的担忧.
- 从他们的角度来看,确定采用人工智能在人力资源管理中的要求.
- 确定在人力资源管理中实施AI的合适措施.
主要方法:
- 与工人代表进行了三次重点小组研讨会.
- 收集了关于人工智能在人力资源管理中的感知问题,要求和合适措施的见解.
- 分析定性数据以确定关键主题和维度.
主要成果:
- 工人代表对人工智能在所有人力资源管理阶段的使用提出了批评意见,特别是在人员选择方面.
- 确定了在人力资源管理中采用人工智能的关键要求和措施.
- 为人工智能采用开发了六个维度的目录:控制,人类监督,责任,透明度和可解释性,合法的人工智能和数据安全.
结论:
- 工人代表的需求为人工智能在人力资源管理中提供了细微的视角.
- 调查结果为面向利益相关者的人工智能采用研究提供了信息.
- 洞察力有助于规范当前的人力资源管理的AI法规.
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