患者感知到的同理心可以预测医疗互动中的医生患者关系
Caixia Han1,2, Qing Wu3, Chenchen Liu1
1Department of Psychology, Shanghai Normal University, Shanghai, 200234, China.
BMC medical education
|June 17, 2025
概括
患者感知到的同理心显著改善了医生与患者的关系,无论是直接的还是通过增强沟通. 诸如年龄和咨询时间等因素会影响感知到的同情心,强调其在医疗保健互动中的重要性.
科学领域:
- 医学社会学 医学社会学
- 卫生沟通健康沟通
- 患者体验研究 研究研究
背景情况:
- 患者感知到的同理心对于强大的医生患者关系至关重要.
- 了解影响同情心的因素是改善医疗保健互动的关键.
研究的目的:
- 探索患者感知的同理心,医生与患者的沟通质量以及医生与患者的整体关系之间的关系.
- 确定影响患者感知同情心的因素.
主要方法:
- 在全国范围内对3039名中国患者 (18-92岁) 进行调查,使用C-CARE,C-SEGUE和C-PDRQ-15等级.
- 启动式调解分析被用来检查关系和调解效应.
主要成果:
- 患者的年龄,医院等级和咨询持续时间显著影响了感知到的同情心得分.
- 在感知同情,沟通质量和关系评估之间发现了显著的正相关性.
- 感知到的同情心直接预测了医生和患者之间的关系,并通过沟通质量来调解这种关系.
结论:
- 患者感知到的同理心受到人口统计和上下文因素的影响.
- 共感直接和间接地 (通过沟通) 增强了医生和患者之间的关系.
- 优先考虑患者的理解和尊重对于在临床环境中有效的同情至关重要.
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