技术介导的患者-提供者沟通中的同理心:一种现象学和后现象学探索
Elisabeth Assing Hvidt1, Finn Olesen2
1University of Southern Denmark, Odense, Denmark. ehvidt@health.sdu.dk.
Philosophy, ethics, and humanities in medicine : PEHM
|June 17, 2025
概括
远程医疗中的同理心是通过体现的直觉和共享的经验来实现的,即使是通过中介沟通. 这项研究探讨了数字工具如何重新配置,同时维持,同情的患者-提供者联系.
科学领域:
- 医学人文学科 医学人文学科
- 技术的哲学技术的哲学
- 数字健康传播数字健康传播
背景情况:
- 同理心对于优质的患者护理至关重要,历史上专注于认知方面.
- 数字通信技术正在改变患者与医疗服务提供者的互动.
- 视频和远程医疗对同理心动态的影响需要探索.
研究的目的:
- 研究技术介导的沟通如何影响患者与医疗服务提供者的互动中的同情心.
- 在远程医疗环境中探索同情心的不同维度.
- 了解同情心在数字医疗体验中的重新配置.
主要方法:
- 整合了古典现象学 (伊迪丝·斯坦) 和后现象学 (唐·伊德,莫里斯·梅罗-庞蒂).
- 将理论框架应用于一般实践视频咨询的实证分析.
- 检查COPD患者和专门的远程护士之间的远程医疗接触.
主要成果:
- 全身同情体验可以通过视听输入和解释来实现.
- 技术通过感官输入进行调解,使整体的同情理解成为可能.
- empathetic 沟通可以整合情感,直觉和认知维度.
结论:
- 技术调解重新配置了同理心,但却维持了它作为一个体现的,跨主体的实践.
- 在远程医疗中,通过统一的身体意向来实现同情的护理,弥合身体距离.
- 提出了一个理论框架,将现象学和后现象学连接起来,用于介导同情.
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