评估阿曼电话精神病咨询的可用性和满意度:一个横截面研究
Tamadhir Al-Mahrouqi1, Fatema Al-Sabahi2, Mohammed Al-Alawi2
1Department of Behavioral Medicine, Sultan Qaboos University Hospital, Muscat, Oman.
Frontiers in digital health
|June 19, 2025
概括
远程医疗精神病学服务显示了高的患者满意度,并改善了获得护理的机会. 性,就业和收入等因素显著影响了满意度,突出了远程医疗.
科学领域:
- 心理健康 心理健康
- 数字健康数字健康
- 精神病学是一种精神病学.
背景情况:
- 远程医疗是通过数字技术远程提供医疗保健的重要工具.
- 评估患者满意度和效用对于远程医疗的未来至关重要.
- 这项研究侧重于患者在电话精神科咨询方面的经验.
研究的目的:
- 为了评估患者对远程医疗精神病学服务的满意度.
- 确定影响患者对远程心理健康护理满意度的因素.
- 评估基于电话精神病学的实用性和可访问性.
主要方法:
- 从2023年1月到6月,在Al Masarra医院进行了一项横截面调查.
- 招募了来自一般成人精神病诊所的成年人,他们先前通过电话咨询.
- 数据使用奇方位和多变量二元逻辑回归来分析.
主要成果:
- 在222名患者中,77.5%的人表示对远程医疗精神病学服务的整体满意度.
- 发现远程医疗改善了访问,节省了旅行时间,并满足了医疗保健需求.
- 女性性别,失业/家庭主妇身份和更高的收入 (150-499 OMR,≥500 OMR) 是满足感的重要预测因素.
结论:
- 基于电话的精神病咨询显示了高度的满意度,可用性和可访问性.
- 性,就业和收入显著影响患者对远程医疗的满意度.
- 远程医疗有可能改善阿曼的精神卫生保健服务,尽管造成不满的挑战需要解决.
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