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人工智能评估改变了人类的行为
Jonas Goergen1, Emanuel de Bellis1, Anne-Kathrin Klesse2
1Institute of Behavioral Science and Technology, University of St.Gallen, St.Gallen 9000, Switzerland.
概括
当被人工智能 (AI) 而不是人类评估时,个人会强调分析特征,并淡化情绪特征. 这种"人工智能评估效应"源于人们认为人工智能优先考虑逻辑而不是情感.
科学领域:
- 心理学 心理学 心理学
- 人与计算机的交互
- 人工智能伦理学 人工智能伦理学
背景情况:
- 人工智能 (AI) 越来越多地被用于决策角色,包括招聘和招生.
- 透明度任务要求向被评估的个人披露AI评估工具的使用情况.
研究的目的:
- 研究人工智能对人类评估者进行评估时,人类行为如何变化.
- 识别和标记AI评估下的行为转变现象为"AI评估效应".
主要方法:
- 进行了12项研究,有超过13,000名参与者 (N=13,342).
- 八项研究是基于文本的,四项包括在辅助信息中.
- 研究行为变化和潜在的心理机制.
主要成果:
- 记录了"AI评估效应",在AI评估中,个人强调分析特征,并将直观/情感特征降到最低.
- 确定了潜在的机制:人们普遍认为人工智能优先考虑分析特征.
- 展示了系统的行为变化,与先前关于人工智能感知或生产力的研究不同.
结论:
- 人工智能评估影响个人行为,导致对分析自我呈现的战略重视.
- 对于利用人工智能进行评估的组织来说,了解"AI评估效应"至关重要.
- 这些发现有助于人工智能的心理学,并为评估实践提供实用意义.
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