无法访问和欺骗:与使用视觉可访问技术的人一起检查欺骗性设计的经验
Aaleyah Lewis1, Jesse J Martinez1, Maitraye Das2
1University of Washington, Seattle, Washington, USA.
Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference
|June 26, 2025
概括
欺骗性的设计模式会伤害用户,特别是那些有视觉可访问性需求的人. 可访问性工具可以帮助设计师通过对用户体验提供反来避免这些操纵策略.
科学领域:
- 人与计算机的交互
- 可访问性研究 研究可访问性
- 数字伦理数字伦理
背景情况:
- 欺骗性的设计模式会操纵用户进行意想不到的行为.
- 有限的研究探讨了欺骗性设计和视觉可访问性技术的交叉点.
- 了解这些模式的用户体验对于包容性设计至关重要.
研究的目的:
- 调查个人使用视觉可访问性技术与欺骗性的设计模式的经验.
- 确定可访问性障碍如何无意地创造出欺骗性的体验.
- 探索欺骗性设计对残疾用户的后果.
主要方法:
- 与使用视觉可访问技术的16名参与者进行了采访和日记研究.
- 在六种不同的欺骗性设计模式中分析了参与者的经验.
- 检查了有意欺骗的设计和无意欺骗的可访问性障碍.
主要成果:
- 参与者报告了各种欺骗性设计模式的负面经验.
- 发现可访问性障碍加剧了欺骗性设计的危害.
- 记录了欺骗性模式的直接和间接后果.
结论:
- 意图与影响是欺骗性设计和可访问性的关键考虑因素.
- 可访问性工具可以通过向设计师提供反来潜在地减轻欺骗性设计.
- 基于后果的可访问性观点对于理解这些问题至关重要.
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