弥合语言差距:基于模拟的教育改善了与口译员合作的紧急医疗人员的沟通,信心和知识
William Mundo1, Jacqueline Ward-Gaines2, Molly Thiessen1
1Department of Emergency Medicine Denver Health Medical Center Denver Colorado USA.
AEM education and training
|June 27, 2025
概括
模拟培训提高了急诊医疗住院人员对与医学口译员 (MI) 合作的信心和知识. 这种方法提高了不同患者群体的沟通技巧.
科学领域:
- 医学教育 医学教育
- 紧急医疗 紧急医疗
- 卫生沟通健康沟通
背景情况:
- 语言障碍在紧急医疗 (EM) 中显著挑战医疗保健服务.
- 关于培训对EM居民与口译员的有效性产生影响的知识差距存在.
- 医疗口译员对于弥合沟通差距至关重要.
研究的目的:
- 开发和试点一个基于模拟的培训计划,为EM居民.
- 增强居民在与MIs合作方面的知识和信心.
- 提高沟通技巧,以便有效地为英语水平有限的患者提供服务.
主要方法:
- 一个前后的准实验性设计被使用在丹佛健康的EM住户.
- 参与者完成了120分钟的模拟,涉及各种语言场景 (西班牙语,美国手语,俄语,越南语).
- 学习目标集中在与MI工作和解决沟通障碍的基本技能上.
主要成果:
- 17名EM居民参与,报告模拟后信心增加.
- 在迅速访问MI和识别最佳解读模式方面,有所改善.
- 居民对何时使用家庭/临时口译员以及口译和翻译之间的区别有了更好的理解.
结论:
- 基于模拟的培训有效地提高了EM居民对MIs工作的理解和信心.
- 这种教育模式对于为不同患者群体传授关键的沟通技巧是有价值的.
- 这项研究强调了模拟对于改善医学培训中翻译使用率的有用性.
相关概念视频
Barriers to Effective Communication II
3.8K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.8K
SBAR II: Application of SBAR
4.8K
SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
4.8K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
9.2K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
9.2K
SBAR I: Understanding the Concept
4.8K
Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
Standardized methods of communication have been developed to ensure that information is...
4.8K
Improving Translational Accuracy
2.7K
2.7K
Role of Communication in the Nursing Process II: Planning and Implementation
1.9K
Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
1.9K


