了解在线心理健康论坛中的安全性:现实的评估
Paul Marshall1, Neil Caton1, Zoe Glossop1
1Spectrum Centre for Mental Health Research, Division of Health Research, Lancaster University, D01, Health Innovation One, Sir John Fisher Drive, Lancaster, LA1 4AT, United Kingdom, 44 01524522187.
JMIR mental health
|June 27, 2025
概括
在线心理健康论坛通过匿名和同行连接来促进安全. 敏感的节制和用户自我照顾是管理风险和在这些数字支持空间中促进福祉的关键.
科学领域:
- 数字健康数字健康
- 心理健康研究 心理健康研究
- 在线社区 在线社区
背景情况:
- 在线论坛被广泛用于心理健康的同行支持.
- 对于这些论坛的潜在危害和用户感知到的安全性存在担忧.
研究的目的:
- 了解在线心理健康同行支持论坛的安全性用户体验.
- 通过伤害和人际安全的经验来概念化安全.
主要方法:
- 进行了42次半结构面试和504次调查,来自3个英国在线心理健康论坛的用户.
- 利用一个定制的调查,获取关于用户对论坛安全感知的定量数据.
- 使用定性数据来完善论坛安全的程序理论.
主要成果:
- 超过一半的参与者因为在线匿名而感到安全.
- 少数人在网上讨论心理健康后遇到令人痛苦的帖子或感觉更糟.
- 安全的关键因素包括匿名性,主动的调节,敏感的规则执行,用户的自我调节,以及对同行的不判断.
结论:
- 这是第一次对在线心理健康论坛上的安全流程进行现实的评估.
- 安全是从降低危害,敏感的适度和共享生活经验中获得的.
- 论坛主办方必须平衡风险管理与促进社区联系.
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