机场码头的光环效应:指导经验如何通过感知可靠性影响应急准备
Botao Zhang1, Yangzhi Yan2, Wei Xie3
1Department of Architecture and Civil Engineering, City University of Hong Kong, Tat Chee Avenue, Kowloon, Hong Kong.
Accident; analysis and prevention
|June 27, 2025
概括
机场路径标志 (WS) 的质量会影响乘客对紧急出口标志 (EES) 的信任. 良好的WS设计提高了可靠性的感知,改善了在紧急情况下和日常操作中对EES的合规性.
科学领域:
- 人与计算机的交互
- 运输安全运输安全
- 环境心理学 环境心理学
背景情况:
- 机场码头是关键基础设施,需要强有力的安全管理.
- 导航标志 (WS) 和紧急出口标志 (EES) 是乘客导航和安全的关键组成部分.
- 以人为中心的方法对于有效的机场终端设计和管理至关重要.
研究的目的:
- 调查导航标志 (WS) 性能标准对乘客感知可靠性的影响.
- 通过光环效应来检查WS感知可靠性对感知可靠性和符合紧急出口标志 (EES) 的影响.
- 为优化机场标牌设计提供理论见解和实际建议.
主要方法:
- 开发一个有针对性的调查问卷,以评估乘客对WS和EES的看法.
- 收集了来自中国主要机场码头旅客的397个有效答案.
- 统计分析以验证有关光环效应和标牌性能标准的假设.
主要成果:
- 这项研究证实了"光环效应"在机场标牌感知中的存在.
- 特定的WS性能标准对乘客感知的可靠性产生了重大影响.
- 感知到的可靠性调解了WS设计和乘客遵守EES的意愿之间的关系.
结论:
- 优化WS设计可以提高乘客对EES的信任和遵守,改善日常操作和应急准备.
- 调查结果为机场管理提供了实际建议,以通过标牌提高乘客安全和运营效率.
- 这项研究促进了对公共空间可靠性感知机制的理解,有助于改进公共安全战略.
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