为儿科住院患者的CONCERTO应用程序:对用户体验和赋权的定性探索
Hubert Rioux1, Helena Bornet Dit Vorgeat1,2, Klara M Posfay-Barbe3
1Faculty of Medicine, University of Geneva, Geneva, Switzerland.
PloS one
|June 30, 2025
概括
CONCERTO应用程序成功地吸引了儿科患者和家长,通过交互功能增强了他们的医院体验. 个性化内容建议可以进一步改善患者的赋权,并减少住院压力.
科学领域:
- 数字健康数字健康
- 患者参与技术技术
背景情况:
- 医院利用健康信息技术来提高患者参与度.
- 日内瓦大学医院开发了患者应用生态系统CONCERTO.
- 康塞尔托旨在促进患者在住院期间的参与和赋权.
研究的目的:
- 评估儿科患者和家长使用CONCERTO应用程序的情况.
- 确定增强患者赋权的功能.
- 评估应用程序在缓解住院相关压力的潜力.
主要方法:
- 在住院期间采访了18名儿科患者和家长.
- 使用Think-Aloud协议和主题分析.
- 通过任务和更广泛的问题来评估用户对CONCERTO功能的体验.
主要成果:
- 患者和家长欣赏了CONCERTO的功能,包括创建化身,交互式菜单和议程.
- 建议在抵达医院时提前引入CONCERTO,以改善医院的体验.
- 推个性化内容,以帮助管理负面住院体验.
结论:
- 康塞尔托在参与和赋权患者和家长方面表现出有效性.
- 需要进一步的研究来评估应用程序的整体影响.
- 建议调查护理团队采用应用程序的障碍.
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