现代床边礼仪的重要性
Rakesh Patel1, Elizabeth Wyse2
1Queen Mary University of London Faculty of Medicine and Dentistry, London, UK rakesh.patel@qmul.ac.uk.
BMJ leader
|July 1, 2025
概括
现代医疗培训往往忽视了必要的病床礼仪,如同情心和数字沟通技巧. 提高医疗保健专业人员的人际交往技能对于患者的护理和信任至关重要.
科学领域:
- 医学教育 医学教育
- 医疗保健通讯 医疗保健通讯
- 专业的礼仪 专业的礼仪
背景情况:
- 慈悲和同情心在医疗保健中至关重要,但在现代医疗培训中往往不发达.
- 不断变化的临床环境为医疗保健专业人员带来了新的社会和情感挑战.
- 目前的培训不足以使医生为患者护理的人际关系需求做好准备.
研究的目的:
- 探索现代社会礼仪在医疗保健环境中的应用.
- 确定改善礼仪可以使患者和护理人员受益的关键领域.
- 倡导将人际交往技巧纳入医学教育.
主要方法:
- 对社会协议及其与医疗保健相关性的分析.
- 确定在临床实践中加强礼仪的关键领域.
- 审查现有的医疗培训在社会和情感能力方面的差距.
主要成果:
- 确定了改善礼仪的三个关键领域:数字通信,病房互动和道歉.
- 毕业的专业人士缺乏在数字和面对面互动中保持同情心的指导.
- 礼貌,及时更新和真诚的道歉显著提高了患者的体验和信任.
结论:
- 将现代礼仪融入实践是一个重要的专业能力,而不是可选的附加品.
- 建议在临床培训的同时,明确教授人际交往技能.
- 增强的礼仪使未来的医疗保健专业人员能够更好地满足患者的情感需求并改善护理.
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