一个使用自然语言处理用于新生母亲产后护理的对话代理:发展和参与分析
Kirstin Leitner1, Clare Cutri-French2, Abigail Mandel3
1Department of Obstetrics and Gynecology, University of Pennsylvania, 3701 Market Street, 3rd Floor, Philadelphia, PA, 19104, United States, 1 651-492-3856.
一个新的产后对话代理为新父母提供了可访问的支持,以高的患者参与度和满意度解决产后护理方面的挑战. 这项技术显示了改善不同患者群体分娩后体验的潜力.
科学领域:
- 数字健康数字健康
- 孕产妇健康 孕产妇健康
- 医疗保健中的人工智能
背景情况:
- 产后时期,或产后时期.
- 第四个三个月,
- 这是父母和新生儿的关键阶段,通常因个人需求和约会出席率低而复杂化.
- 现有的产后护理模式在满足各种患者需求和确保持续参与方面面临挑战.
- 需要技术解决方案来实现整体和公平的产后护理.
研究的目的:
- 描述一种新的产后对话代理的开发和患者参与.
- 评估使用自然语言处理 (NLP) 进行产后支持的可行性和可接受性.
主要方法:
- 使用患者和提供者的输入以及临床算法开发产后对话代理.
- 该药物提供了关于康复,哺乳,婴儿护理和警告信号的双向通信.
- 与临床团队,专家小组和产后患者进行代开发和测试 (n=290).
主要成果:
- 患者互动率高:98.6%使用平台,93.4%完成调查,52%提出问题.
- 第一次父母和母乳养的个体表现出更高的参与度.
- 谈话代理达到了77%的准确性,黑人患者比白人患者更有可能推广该计划 (P=.047).
结论:
- 可以成功地开发出一个全面的,自动化的产后对话代理.
- 这种技术是可以接受的,并且显示出非常高的患者参与度和对产后支持的满意度.
- 交谈代理人是提高产后护理可及性和公平性的有希望的工具.
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