解决住院患者容量短缺问题:一项质量改进倡议,增加预期出院日期文件
概括
实施预期出院日期 (EDD) 文档改善了儿科医院的沟通和容量管理数据,尽管停留时间 (LOS) 保持不变.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高质量
- 儿科医院的运营活动
背景情况:
- 儿童医院的容量在全国范围内受到压力,导致脆弱性.
- 出院延误影响大约25%的儿科患者,原因是计划和沟通不良.
- 一个质量改善计划旨在加强沟通和减少逗留时间 (LOS).
研究的目的:
- 增加儿科出院预期出院日期 (EDD) 的文档.
- 改善沟通,并可能减少儿科医院住院时间 (LOS).
- 到2023年2月,在六个表现不佳的团队中实现50%的EDD文档.
主要方法:
- 确定EDD文档的驱动因素:知识,物流和竞争的优先事项.
- 通过八个计划-做-研究-行动周期实施干预措施.
- 使用统计过程控制图表分析影响,测量EDD文档,LOS和EDD准确性.
主要成果:
- EDD文档从14.2%增加到55.7%,持续了20个月.
- 在儿童机会指数 (COI) 水平上,EDD文档的改进一致,准确率为93.94%.
- 停留时间 (LOS) 和圆形化时间保持不变;每位患者EDD的讨论减少.
结论:
- 该计划成功增加了EDD文档,提供了有价值的实时数据.
- 在EDD文件中,可以为机构领导人提供能力管理策略的信息.
- 虽然LOS没有减少,但EDD文档的增加为操作改进提供了一个工具.
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