护理人员和儿科临床医生对语言服务人工智能的看法
Gabriella Ficerai-Garland1, Peyton Groves1, Elena A Puccio1
1University of Pittsburgh School of Medicine, 3550 Terrace Street Pittsburgh, PA 15261.
Academic pediatrics
|July 7, 2025
概括
人工智能 (AI) 显示出改善非英语发言者的医疗保健语言访问的希望. 然而,人工智能必须得到验证,并与人类翻译一起使用,以确保准确性和同理心.
科学领域:
- 健康 公平 卫生 公平
- 医疗保健中的人工智能
- 语言访问 语言访问 语言访问
背景情况:
- 儿童和照顾者使用除英语以外的语言 (LOE) 面临医疗保健不平等和更差的健康结果.
- 大型语言模型的进步促使人们探索人工智能 (AI) 在医疗保健中的语言访问.
研究的目的:
- 探索LOE护理人员和儿科临床医生对使用人工智能用于医疗保健翻译和解释的观点.
- 识别医疗保健语言服务和潜在的人工智能解决方案的未满足需求.
主要方法:
- 与20名护理人员进行了半结构面试,使用11个LOE和22名儿科临床医生.
- 采访被转录,翻译 (如有需要),编码,并使用诱导主题分析进行分析.
主要成果:
- 参与者对人工智能的准确性,隐私和同情心表示担忧,但看到了实时文档翻译和方便的口头沟通的潜力.
- 像谷歌翻译这样的现有技术被用于书面沟通和不充分的口头解释.
- 易于使用,验证和公平访问对于在医疗保健中采用人工智能至关重要.
结论:
- 护理人员和临床医生对人工智能很容易接受,以弥合翻译和解释方面的差距.
- 对人工智能技术的强有力的验证及其与人类口译员的整合至关重要.
- 未来的努力应专注于人工智能集成,同时继续投资人类语言服务.
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