患者满意度及其在糖尿病护理中的决定因素:来自伊朗NPPCD数据的见解
Fatemeh Ghaemi1, Fatemeh Hedayati2, Alireza Esteghamati3
1Department of Transplantation and Disease Management, Ministry of Health and Medical Education, Tehran, Iran.
Journal of diabetes and metabolic disorders
|July 8, 2025
概括
伊朗的糖尿病患者对医务人员的满意度很高,对个人和社会关系的满意度很低. 改善社会支持是改善糖尿病护理质量的关键.
科学领域:
- 内分泌学 在内分泌学.
- 公共卫生 公共卫生
- 医疗保健的质量 医疗保健的质量
背景情况:
- 糖尿病是一种主要的全球健康问题,需要全面的,以患者为中心的管理.
- 患者满意度是评估医疗保健质量的关键指标,影响治疗坚持和健康结果.
- 了解患者满意度对于优化糖尿病护理提供至关重要.
研究的目的:
- 评估伊朗大学护理中心糖尿病患者的患者满意度水平.
- 确定糖尿病护理不同领域的趋势和影响满意度的因素.
- 为提高糖尿病患者护理质量的策略提供信息.
主要方法:
- 利用了伊朗国家糖尿病预防和控制计划 (NPPCD) 2018年3月至2021年6月的数据.
- 通过使用利克特尺度在四个领域评估患者满意度:医务人员互动,健康/并发症管理,个人/社会关系和教育/参与.
- 分析了392,269个记录,根据年龄,性别,疾病持续时间和访问年份分层结果.
主要成果:
- 医务人员对治疗和随访的满意度最高 (87.34%满意或完全满意).
- 最低的满意度在个人和社会关系中被观察到 (61.14%的人满意或完全满意).
- 在较长的疾病持续时间和患者满意度之间发现了负相关性.
结论:
- 虽然对临床护理的满意度很高,但在糖尿病管理中,有很大需要改善对个人和社会关系的支持.
- 建议采取专注于患者福祉和持续质量评估的整体干预措施,以提高整体患者护理和结果.
- 解决糖尿病护理的心理社会方面对于改善患者满意度和治疗坚持至关重要.
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