寻求挪威专业精神卫生保健的患者经验:一种定性研究
Silje Sørum1, Veronica Lockertsen1, Sara Rivenes Lafontan1
1OsloMet-Oslo Metropolitan University, Norway.
Journal of primary care & community health
|July 10, 2025
概括
在挪威,获得专业心理健康护理的患者经常觉得一般医生 (GPs) 没有支持. 沟通不良和复杂的转诊过程导致挫折和心理健康症状恶化.
科学领域:
- 医疗保健准入和患者体验研究研究
- 质量卫生服务研究 质量卫生服务研究
背景情况:
- 挪威日益增长的心理健康问题需要了解患者获得专业护理的机会.
- 一般医生 (GPs) 是关键的门卫,影响患者前往精神卫生服务的旅程.
- 关于挪威精神卫生保健中全科医生守门工作的患者观点的研究有限.
研究的目的:
- 探索患者与全科医生 (GPs) 作为专业心理健康护理的门卫的经验.
- 调查挪威医疗保健系统中沟通,决策和导航方面的挑战.
- 了解患者对心理健康服务推流程的看法.
主要方法:
- 使用半结构面试进行的定性探索性研究.
- 13名成年参与者 (年龄在20-43岁) 在过去两年内被转移到专门的精神卫生保健机构.
- 对2021年9月至10月期间进行的采访成绩单进行主题分析.
主要成果:
- 患者高度重视医生对他们的痛苦的验证,解雇导致严重的痛苦.
- 由于医生指导不够,缺乏信息,以及被认为是任意的转案决定,造成了混乱.
- 导航推系统被描述为一个令人丧的,令人丧的过程,通常会使症状恶化.
结论:
- 由于医生参与度不佳和复杂的转诊程序,患者经常感到没有得到支持.
- 提高GP心理健康素养和提供决策辅助工具可以增强患者的体验.
- 一个集中式的数字推平台可以提高心理健康护理的效率,公平性和以患者为中心.
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