在医学成像中加强以患者为中心的护理和文化安全:放射科医生在奥克兰的多文化和多语言环境中与患者沟通的经验
Nica Abrasado1,2, Sibusiso Mdletshe1
1Department of Anatomy and Medical Imaging, Faculty of Medical and Health Sciences, The University of Auckland, Auckland, New Zealand.
奥克兰的放射科医生由于患者群体多样化而面临沟通挑战. 适应性,文化响应性策略增强了以患者为中心的护理,并在多元文化医疗环境中克服了语言障碍.
科学领域:
- 医学成像和辐射疗法
- 医疗保健通讯 医疗保健通讯
- 在医疗保健中的文化能力.
背景情况:
- 有效的患者-提供者沟通对于积极的健康结果至关重要.
- 新西兰奥克兰的语言和文化多样性在医疗保健中提出了独特的沟通挑战.
- 了解这些挑战对于提供公平的护理至关重要.
研究的目的:
- 探索和描述放射科医生在奥克兰多元文化,多语言医疗环境中与患者沟通的经验.
- 在诊断成像中识别跨文化患者沟通的挑战和有效策略.
主要方法:
- 在奥克兰11名放射科医生参与的定性,现象学研究.
- 通过个人,录音采访收集的数据,并使用Tesch的框架进行分析.
- 参与者招募使用了方便性,有目的性和雪球采样.
主要成果:
- 出现了四个主要主题:跨文化沟通挑战,通过文化响应性沟通增强以患者为中心的护理,基于患者因素的定制沟通和适应性沟通策略.
- 放射科医生发现了与语言和文化差异有关的重大障碍.
- 发现文化敏感的沟通可以改善以患者为中心的护理.
结论:
- 适应性沟通对于克服医疗保健中的语言和文化障碍至关重要.
- 这项研究强调了对不同人群的文化安全和以患者为中心的护理的需要.
- 调查结果强调了放射科医生在提供公平和文化敏感的医疗保健方面不断变化的作用.
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