护理护理感知与护士沟通技能的关系:从住院患者的角度 - - 一项横截面研究
Simge Coskun Palaz1, Gülhan Erkus Kucukkelepce2
1Faculty of Health Sciences, Nursing Department, Bolu Abant Izzet Baysal University, Bolu, Turkey.
Psychology, health & medicine
|July 10, 2025
概括
患者对护理和沟通的看法对于高质量的医疗保健至关重要. 这项研究发现了积极的观点,解决问题和尊重显著影响了人们对护理服务质量的看法.
科学领域:
- 护理科学 护理科学
- 医疗保健的质量 医疗保健的质量
- 患者体验研究 研究研究
背景情况:
- 有效的护士沟通和高质量的护理服务对于医疗保健服务至关重要.
- 患者对沟通和护理的看法直接影响了他们的整体体验.
- 了解患者的观点对于以患者为中心的医疗保健提供至关重要.
研究的目的:
- 检查住院患者对护理的看法.
- 评估患者对护士沟通技能的看法.
- 探索感知护理和沟通之间的关系.
主要方法:
- 涉及384名土耳其住院患者的横截面描述性研究.
- 使用个人信息表格,护理护理规模的患者感知和医疗保健沟通问卷收集的数据.
- 统计分析包括描述性统计,KruskalWallis,MannWhitney U,相关性和多重线性回归.
主要成果:
- 患者报告说,他们对护士的沟通和护理服务有积极的看法.
- 在感知护理和沟通之间发现了显著的积极关系 (r = .431).
- 沟通的解决问题和尊重维度显著预测了感知到的护理护理,解释了18.6%的差异.
结论:
- 住院患者通常对护士的沟通技巧和护理服务持积极看法.
- 医疗机构应定期评估所感知的服务质量,以提高患者满意度和资源配置.
- 专注于解决问题和尊重沟通可以改善对护理服务质量的看法.
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