影响患者使用远程医疗服务的因素:跨部门调查研究
1Computer Information Systems and Business Analytics, James Madison University, 800 South Main Street, Harrisonburg, VA, 22807, United States, 1 7164586270.
Journal of medical Internet research
|July 10, 2025
概括
患者的信任,健康素养和沟通显著影响远程医疗的采用. 改善这些因素可以促进患者在流行后使用虚拟卫生服务.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 患者参与 患者参与
背景情况:
- 在COVID-19大流行期间,远程医疗整合激增,改变了患者与医疗服务提供者的互动.
- 尽管有好处,但患者接受和使用远程医疗在流行病后已经下降.
- 了解影响远程医疗采用的患者特征对于改善医疗保健服务至关重要.
研究的目的:
- 检查患者信任,健康的社会决定因素和健康自我效能对远程医疗使用的直接影响.
- 通过信任调查健康信息寻求信心,以患者为中心的沟通和健康素养对远程医疗使用的间接影响.
主要方法:
- 利用了来自健康信息国家趋势调查 (第6周期) 的二次数据,这是一个具有全国代表性的数据集.
- 采用结构方程建模来分析影响远程医疗使用的直接和间接途径.
- 通过实验设计,随机分配和常用方法偏差的统计测试来确保数据质量和稳定性.
主要成果:
- 患者的信任,健康的社会决定因素和健康自我有效性直接影响了远程医疗的使用.
- 以患者为中心的沟通对信任产生了积极的影响,而健康素养障碍则对信任产生了负面影响.
- 信任与对寻求健康信息的信任有着反向的U形关系.
结论:
- 远程医疗的使用直接受到患者的信任,健康的社会决定因素和健康自我有效性的影响.
- 对远程医疗使用的间接影响包括对寻求健康信息的信心,健康素养和沟通.
- 提高患者健康素养和参与度的有针对性的干预措施对于促进远程医疗服务至关重要.
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