工作场所暴力与护士工作表现之间的关联:基于情感事件理论的长度研究
Yifei Pei1, Yiping Xiao2, Xuan Zhang1
1School of Nursing and Rehabilitation, Shandong University, Jinan, Shandong Province, China.
Journal of clinical nursing
|July 11, 2025
概括
工作中的心理暴力对护士的表现产生了负面影响,倦怠和情感反应发挥了关键的调解作用. 针对这些因素的干预措施可以改善护士的工作表现.
科学领域:
- 护理研究 护理研究
- 职业健康心理学 职业健康心理学
- 组织行为 组织行为
背景情况:
- 工作场所暴力是影响医疗保健专业人员的一个重要问题.
- 了解不同类型的暴力 (身体与心理) 对护士的影响至关重要.
- 在这种关系中,情感反应和倦怠的调解作用需要进一步研究.
研究的目的:
- 检查情感反应和倦怠对工作场所暴力和护士工作表现之间的关系的连锁中介效应.
- 区分物理与心理工作场所暴力对护士工作表现的影响.
主要方法:
- 一项纵向研究,涉及中国山东省四家三级医院的1086名护士 (2020年10月至2022年10月).
- 自我报告问卷评估了工作场所的心理暴力,工作场所的身体暴力,工作表现,情感反应 (焦虑,抑郁症状) 和倦怠.
- 数据分析采用了多重线性回归和使用SPSS和AMOS的结构方程建模.
主要成果:
- 工作场所的心理暴力,而不是身体暴力,与护士工作表现的降低有显著的关联.
- 研究人员发现,倦怠会调解工作场所心理暴力与工作表现之间的关系.
- 情感反应和倦怠严重影响了心理暴力对工作绩效的负面影响.
结论:
- 在遭受心理暴力的护士中,减少焦虑,抑郁症状和倦怠的干预措施可以提高工作绩效.
- 医院应实施预防心理暴力的策略,并通过倦怠查和有针对性的支持来提高护士的表现.
- 调查结果强调了解决心理暴力及其在护理方面的后果的重要性.
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